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FAQs
HOW DO I KNOW IF I'M ALREADY REGISTERED? If you have never entered your contact information on this site (adcyoungguns.org/enter), then you are not registered. Register here. FORGOTTEN PASSWORD? Click here to go to the Password Reminder page and we'll send you an email with your password. FORGOTTEN EMAIL ADDRESS? If you have forgotten the email address you used when you registered, email your full name to info@adcyoungguns.org. DO YOU HAVE TO BE AN ADC MEMBER TO ENTER? No, non-members are also welcome to enter ADC Young Guns 6. DO ADC MEMBERS RECEIVE A DISCOUNT ON ENTRY FEES? No, members and non-members all pay the same fee of $125 USD. HOW WILL I KNOW IF I WON? Winners will be notified in August 2008. All other entrants will be notified as soon as possible. Please do not call. WHAT KIND OF WORK CAN I ENTER? We accept work that spans the following creative disciplines: advertising, animation, architecture, environmental design, fashion, film and video, graphic design, illustration, interactive media, object design, packaging, photography, publishing, typography, and web design. If your work does not fit within any of these categories, this does not necessarily mean that it isn't eligible - email info@adcyoungguns.org to make sure. CAN MORE THAN ONE PERSON ENTER AS A TEAM? If you have one or more design partners, and all of you are 30 years of age or under, you can enter as a team. You can use the name of your studio, if applicable, or each individual's name (example: John Doe and Jane Smith). DOES THE BODY OF WORK I ENTER HAVE TO INCLUDE PERSONAL WORK? No. The body of work entered can be made up entirely of professional work, OR be a mix of professional and personal work. In the latter case, you may include no more than 3 pieces of personal work; the rest must be professional work. WHERE ARE THE PIECES I ENTERED? If you were in the middle of entering work last time you were on the site and did NOT complete payment, you will find your entry in your Itemized List. If you have checked out and completed payment, your entry should be listed in your Entry History. If you have "completed payment" this means you have reached the step where you selected either the online or offline payment option and submitted your request. It does not necessarily mean you have paid, since you may have selected offline payment. WHAT DOES THE * NEXT TO MY ENTRY FEE MEAN? This indicates that the late fee has been applied. If you have NOT uploaded all your files in the system and completed the payment/checkout step until after the deadline of June 2, 2008, the late fee WILL be applied. I CAN'T REMEMBER IF I PAID ALREADY OR NOT. HOW CAN I FIND OUT? Sign into your account with your email address and password. The following page will display a list of links on the left side of the page under "Quick Navigation." If you do not have a link to "Entry History" under this section, you did not submit payment or select a payment option for your work. If you do see the "Entry History" link, please click on this. On the next page you will see if you have paid online (or if we have received offline payment) and if it has been processed at the ADC. CAN I RECEIVE A RECEIPT OR INVOICE FOR MY RECORDS? Your invoices are emailed to you in your payment confirmation email, as an attachment. Please keep a copy for your records. If you need additional info, you may go to the "Entry History" page found in the "Submit Work" section of the rollover navigation (please mouse over "Enter," above). There you will find links to view or print your itemized list and invoice. MY ACCOUNTING DEPARTMENT NEEDS TO HAVE A FEDERAL ID NUMBER AND INVOICE BEFORE THEY WILL ISSUE A CHECK. Please email us at payments@adcyoungguns.org for our Federal ID number. Your invoices are emailed to you in your payment confirmation email, as an attachment. Please keep a copy for your records. If you need additional info, you may go to the "Entry History" page found in the "Submit Work" section of the rollover navigation (please mouse over "Enter," above). There you will find links to view or print your itemized list and invoice. IF ONE OF MY PIECES IS IN A FOREIGN LANGUAGE AND I WOULD LIKE TO INCLUDE AN ENGLISH TRANSLATION, WHAT DO I DO? Please insert the translated text into your digital image, where it will be easily visible, such as at the bottom of the image. WHAT BROWSERS AND OPERATING SYSTEMS ARE COMPATIBLE WITH THE ADC YOUNG GUNS ENTRY SITE? On Windows 2000 or higher: Firefox 1.0 or higher, Microsoft Internet Explorer 6 or higher. On Macintosh System 10.x or higher: Apple Safari 1.0 or higher, Firefox 1.0 or higher. WHAT PLUG-INS ARE NEEDED TO VIEW THE ADC YOUNG GUNS ENTRY SITE? The Flash Plug-In and Adobe Acrobat Reader are necessary to see elements of the site. Please download the Flash Plug-In and Adobe Acrobat Reader here. WHY CAN'T I SEE THE ENTIRE SCREEN? If you can't see the entire screen, it may be because your monitor's screen resolution needs to be changed to a higher setting - 800 x 600 or greater. At a higher resolution, everything onscreen (text, images, navigation buttons) is smaller, so more can fit on your display. But if the resolution is set too low - at 640 x 480, for example - then the objects are larger and not everything can fit on the screen. When this happens you have to scroll up, down, or sideways to see the web page. Increasing your screen resolution will fix this. In fact, most web sites won't display properly at a resolution of 640 x 480. So adjusting your resolution will actually make all your web experiences more enjoyable. HOW DO I CHANGE MY MONITOR'S RESOLUTION? For Windows: * Go to the Start menu at the lower left of your screen * Select Settings and then Control Panel * Open the Display application * Choose the Settings tab at the top of the window * In the Desktop Area section, reset your monitor's display to 800 x 600 or greater * Click OK For Macintosh: * Click on the Apple icon at the upper left of your screen * Select Control Panels / Monitors and Sound from the pull-down list * In the Resolution section, reset your monitor's display to 800 x 600 or greater If you can't see the entire page from top to bottom, simply use the scroll bar at the right of your screen to move up and down. WHY DOES THE ADC COLLECT PERSONAL INFORMATION? To save you time and make our entry process easy to use, the ADC Young Guns entry site allows you to create an Entrant ID using your personal information. Here's how it works: simply fill out a brief profile (your name, address, phone number and email), then choose a password. The system saves your information. Next time you enter work into either the ADC Annual Awards or ADC Young Guns competition, you can simply enter this username and password, and the system will automatically look up the information it needs. This reduces the need for you to continually input your details. WHAT IS THE ADC'S PRIVACY POLICY? Protecting your privacy is important to the ADC. We strive to keep your personal information confidential. The ADC does not share your personal information with those sponsors who partner with the ADC and is not responsible for their privacy practices. HOW DOES THE ADC YOUNG GUNS ENTRY SITE PROTECT DATA? Account data is protected by two independent security protocols: encryption of data, and a unique username and password combination chosen by the user. No account information can be accessed unless a registrant's username and password have been correctly entered. WHAT ARE COOKIES? A Cookie is a small piece of information that an Internet site sends to your browser to hold onto until it is time to read it. Computers other than those on the Internet can also send Cookies. Cookies can contain expiration dates and specific instructions on which web sites can read them. HOW ARE COOKIES USED ON THE ADC YOUNG GUNS ENTRY SITE? The ADC Young Guns entry site's Cookies expire every time you log out, time out or leave the site. ADC uses Cookie technology to identify your session when you connect to the ADC Young Guns entry site. This information is stored on your computer's hard drive and cannot be accessed by unauthorized parties. Usernames and passwords are not stored locally on your computer. Since Cookies are required to log onto the ADC Young Guns entry site, you must set your browser to accept cookies. MY QUESTION IS NOT ANSWERED HERE. HOW CAN I CONTACT YOU? If you still have questions about ADC Young Guns 6, please email info@adcyoungguns.org. If you are having technical problems with the registration system, please send an email with details of your issue to support@adcyoungguns.org. |
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